THE FIRST STEP : YOUR PASSWORD
When we created your G Suite Anselmianum account, you received a temporary password. Then, you were prompted to insert a permanent, private password.
If you have forgotten the password and cannot retrieve it, please bring your ID card to the Office of the Segretaria. We will reset your password and send a new temporary password to your Recovery Email address. This is the personal email address you provided at registration. After you login with the temporary password we send you, you will be asked to create a new password, so have one prepared.
THE SECOND STEP : YOUR TELEPHONE
Your password is the first step in the verification process. Now, for security reasons, Sant’Anselmo is requiring a second step. It requires a telephone.
Normally, the second step is a numeric code that Google will send to your telephone. Google can send this six-digit number to your phone either as an SMS text message or as an automated-voice telephone call. To do this, Google must have your telephone number.
However, there are alternative second-step methods, including installing Google Authenticator or Google App. You are welcome to use these.
When you turn on 2-Step Verification, the other apps you use to access your G Suite products may stop working. For example, Outlook or Apple Mail may no longer retrieve your Gmail. This is because these apps need the second step to access the account.
We have found some videos that may help you. If not, Ask Google! Click here to start a Google Search.
Using apps with 2-Step Verification
To reiterate the warning above : When you turn on 2-Step Verification, the other apps you use to access your G Suite products may stop working. For example, Outlook or Apple Mail may no longer retrieve your Gmail. This may happen on your computer or your mobile devices. This is because these apps may need the second step to access the account.
The video below will help you solve the problem. If not, Ask Google! Click here to start a Google Search.
More video help
G Suite for Education on YouTube
G Suite Help
Remember : Ask Google! A simple search in Google Search will help you solve your problem.
Below are links to G Suite Help. There you will find written instructions to turn on 2-Step Verification. Please note that on all Google instructional pages, there is a language button at the bottom of the page. You may choose the language of your choice.
Signing in with 2-Step Verification
Sign in using App Passwords
Sign in using app passwords